Legacy Body Code 2.0/2.1 App—Frequently Asked Questions

Legacy Body Code 2.0/2.1 App—Frequently Asked Questions


Legacy Body Code 2.0 / 2.1 App โ€“ Frequently Asked Questions

โš ๏ธ Important Notice: The Body Code 2.0 and 2.1 applications are legacy products. These apps are no longer actively sold and receive minimal support. However, access is still available for customers who previously purchased these systems.


๐Ÿ” Having Trouble Logging In?

Is your password not working?

  • The Body Code 2.0/2.1 login is separate from your DiscoverHealing.com credentials.

  • If you forgot your password, please request a Body Code password reset by contacting support@discoverhealing.com.


๐Ÿ”ƒ Resetting the App

If youโ€™re experiencing glitches or the app wonโ€™t open, try quitting and restarting the app completely:

  • iOS: Double-tap the home button โ†’ swipe up to close the app โ†’ reopen it.

  • Mac: Right-click the app in the dock โ†’ select "Quit".

  • Windows: Use Task Manager to end the app.

  • Android: Tap โ€œRecent Appsโ€ โ†’ swipe the app away to close.

Still not working? Try uninstalling and reinstalling the app from your app store or DiscoverHealing.com.


๐Ÿ’พ Installing or Reinstalling the App

For Mobile (iOS or Android):

  1. Uninstall the app by pressing and holding the app icon โ†’ tap the โ€œXโ€ to delete.

  2. Go to the App Store or Google Play โ†’ search "The Body Code" or "Wellness Unmasked" โ†’ reinstall.

  3. Use your Body Code app credentials (not your DiscoverHealing.com login) to sign in.

For Mac or PC:

  1. Go to discoverhealing.com/the-body-code/install.

  2. Login to your DiscoverHealing.com account to access the download.

  3. Follow on-screen instructions for Mac or Windows installation.

Uninstall Tip (Mac/PC): Remove the app via Trash (Mac) or Control Panel (Windows โ†’ Programs and Features).


๐Ÿ”„ Frequent Login Requests?

For security purposes, you may be asked to log in again every 30โ€“45 days. If you're being prompted more often:

  • Ensure your app is fully updated.

  • Reinstall the latest version from the official sources.


๐Ÿ“ถ Do I Need Internet to Use the App?

  • Internet is only required to sign in and check for updates.

  • Once logged in, the app works offline.


๐Ÿ› ๏ธ Common Troubleshooting Steps

App Not Opening or Crashing?

  • Check for software updates for your device.

  • Try a fresh reinstall of the app.

  • Temporarily disable antivirus if you're on Windows and seeing crash errors.

  • For Mac users receiving an โ€œUnidentified Developerโ€ message, right-click the app icon โ†’ click โ€œOpenโ€ โ†’ confirm.

Icons Display Too Small?

  • Reset display settings to default size under device settings:

    • Android: Settings โ†’ Display โ†’ Advanced โ†’ Display Size.

    • iOS: Settings โ†’ Display & Brightness โ†’ View โ†’ Standard.


๐Ÿ’ป Where Can I Access the Body Code Mind Maps?

If you own the Body Code 2.0/2.1 System, you can access Mind Maps in 3 ways:

  1. Online:
    discoverhealing.com/the-body-code/online-access
    (Login required)

  2. Desktop App:
    discoverhealing.com/the-body-code/install

  3. Mobile App:
    Search The Body Code in the App Store or Google Play.

Note: Your Body Code app password is separate from your DiscoverHealing.com login.


๐Ÿ“ฑ System Compatibility

PlatformSupported?Notes
iOS Devicesโœ…Requires iOS 5+. Compatible with all modern iPhones, iPads, iPods.
Android Devicesโœ…Requires Android 4.4+. Kindle Fire support may vary.
Mac Computersโœ…Intel-based Macs, macOS 10.8+. Use GateKeeper bypass if blocked.
Windows PCsโœ…XP and above with .NET Framework 3.5. Not compatible with Windows RT.
Tablets (Windows/Kindle)โŒNot supported.

๐Ÿ“ฒ Considering Upgrading?

Weโ€™ve launched the Discover Healing App, featuring:

  • Updated and expanded Mind Maps

  • Emotion Code integration

  • Cross-platform compatibility

Subscription is optional and your access to the legacy Body Code 2.0/2.1 products will remain functional.

๐Ÿ“ฅ discoverhealing.com/ios
๐Ÿ“ฅ discoverhealing.com/android


๐Ÿ’ฌ Still Need Help?

For password resets, technical issues, or legacy access, contact us at:
๐Ÿ“ง support@discoverhealing.com