We apologize if you are having problems watching our videos. Below are a few steps you can take to possibly correct the problem, as well as a few questions that you can answer for us that will help us troubleshoot your specific issue.
Solution #1 - Please make sure you have the latest version of the Quicktime player installed. You can download the latest version here: http://www.apple.com/quicktime/download/
Solution #2 - Try a different browser. Either Chrome of Firefox are good choices.
If you are still having problems please send us back an email with answers to the following questions:
· What is your Operating System?
· What Browser are you using?
· Do you have the Quicktime Player installed and running?